⚠️ Don't Bother! Hostile Cashiers Ruin Great Clothes and Prices. > 자유게시판

I felt compelled to share my absolutely terrible shopping experience as a cautionary tale for future customers. While I appreciated the quick delivery of my items, the need to interact with the physical store staff afterward—for a return, in my case—left me so disappointed that I had to reach out to customer service immediately. My conclusion about this store is unfortunately crystal clear:
Muy bonita. Ropa muy buenos precios pero el personal que atiende en la caja es de muy mal genio nunca saluda y siempre se ve de mal humor.
This incredibly poor customer interaction is exactly why I felt compelled to leave a public review and speak with someone about the way their staff is representing the brand.
Customer: I am calling because I had a truly unpleasant experience at your store earlier today. I found beautiful clothing, but the cashier completely ruined my visit.
CS Rep: I am so sorry to hear that, and I understand how frustrating a negative interaction can be. Can you please elaborate on what happened at the register?
Customer: It’s the attitude. The personnel who attended me were of very bad temper. They never greeted me and seemed actively hostile. No matter how great your clothes and prices are, that behavior makes me never want to return.
CS Rep: Thank you for providing us with this specific feedback. We absolutely hold our employees to a high standard of courtesy and professional greeting. Please accept our sincerest apologies for the cashier’s unacceptable demeanor.
If you have any issues about in which and how to use GraceQueens Plus Size, you can make contact with us at the web-page. Customer: I appreciate the apology, but I need assurance that something will actually change. If the people at the cash register are consistently in a bad mood, you will drive away valuable customers.
CS Rep: I completely agree. We are taking this report very seriously. I am forwarding your detailed feedback directly to the store manager for immediate investigation and staff retraining to ensure that every customer receives a positive greeting.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dealing with unacceptable front-line staff behavior.