Sizing Nightmare! Inconsistent Fits & A Warning for Curvy Shoppers > 자유게시판

I want to share my terrible online shopping experience as a cautionary tale for anyone considering ordering from this site. The beautiful pictures online mask a serious flaw that made the entire process a nightmare. I was completely thrown off by the sizing, which led to multiple dresses that simply did not work. My one complaint is the sizing of the clothes are all over the place. I found that A small is too small and then a medium is too big for one dress, then a small fits perfectly at the bottom and is too big up top for another. It’s too difficult to find a good fit if you have a curvier body. I was so frustrated by the wasted time and the difficulty of fitting into standard sizes that I felt compelled to reach out to customer service to demand some sort of explanation and resolution.
Customer: I need help regarding my recent order, #987. I bought three dresses hoping to find one that fit, and the sizing inconsistency is unbelievable.
CS Rep: I apologize wholeheartedly that you received items that didn't meet your fitting expectations. That sounds incredibly frustrating, especially after ordering multiple sizes to compensate.
Customer: It is beyond frustrating! I followed the size guide, but the results are wild. A medium is huge, and a small is skin-tight in the exact same style. What exactly are you going to do about the cost of shipping or the inevitable return process for these wildly inconsistent pieces?
CS Rep: I completely understand your concern regarding the internal variance. Since this is clearly a product sizing issue and not an ordering error, we can certainly process a full refund, and I will issue a prepaid return label right now so you don't incur any shipping costs.
Customer: Thank you, I appreciate waiving the return fee. But please tell your design team that relying solely on generic S/M/L sizing doesn't work when the proportions change so drastically between dress styles, especially for those of us with curvier figures.
CS Rep: I will absolutely flag this detailed feedback about sizing consistency and the challenges faced by customers with curvier body types directly to our merchandising and design team immediately. We value this input, and we are sorry we fell short this time.
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