Amazon Customer Service > 자유게시판

Amazon’s mission is to be Earth’s most buyer-centric company, and our award-successful Customer service crew is a key part of that mission. The Customer service group has a very clear objective - to forestall, solve problems and delight our prospects. Our crew helps prospects in sixteen languages from more than 130 places around the globe. Everyone who works for Customer service is targeted on preventing and solving problems for purchasers, from designing and creating self-service technologies, constructing and managing merchandise and packages, to interacting straight with customers. The Customer support expertise and product groups construct world-class buyer relationship management methods and modern self-service options that are used by millions of consumers on daily basis on Amazon’s web sites, purchasing apps, and by way of Amazon’s family of units corresponding to Kindle and Amazon Echo. The Customer service team is continually innovating to raise the bar on customer experience. We play a critical role in listening to prospects and escalating ache factors to enable amazon ebooks to improve and ship world-class customer support. Content h as be᠎en created ᠎wi th G SA Con tent Gen​er ator Demov​ersi᠎on .

Meet a few of our employees. Fabrizio joined Amazon in 2016 as a Customer service affiliate in Italy. He’s now a team manager, accountable for the development, efficiency and engagement of different teams of associates across the Customer support organisation. Fabrizio takes advantage of his analytical abilities to make fast data-backed choices in time-pressured situations. His journey to date has allowed him to develop both as a folks manager and an individual contributor, studying new abilities whereas taking advantage of his technical background. Outside of the office, Fabrizio has a passion for meals, reside music, and Kindle (amazon.com) video video games. When he isn't at work, you will discover him tuning one among his guitars or setting up a sport of padel. As a teacher in training, Bianca was searching for a paid job that provided flexibility. "What I discovered at Amazon was much greater than that", she says, "I bought appreciation and recognition." In her first position as a Customer support associate, she enjoyed interacting with totally different teams, and www.solitaryisles.com gained insights into various areas like social media and GDPR. She decided to take a step forward in her profession and turn into a workforce supervisor via considered one of Amazon’s inner coaching applications, which gave her the information and instruments she wanted. What she loves above all else is to inspire and coach her team. She’s notably dedicated to their skilled improvement. Regarding her own tasks, she likes the liberty she’s given to deliver and implement new ideas, like the brand new mechanism she got here up with to escalate errors within the system quickly and sustainably.

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