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Rod Drury - That’s two big questions. Xero has now exceeded 10,000 paying customers, which amounts to ten-fold growth since March 2008. Crossing this threshold two years after the IPO (read the 2007 Xero Prospectus for detail) is a significant milestone and positions Xero as one of the leading online accounting software providers in the world. RD - Actually the SaaS accounting software isn’t that competitive. In the meantime we are also looking for other SaaS based Stock systems to link Xero to. SI - The sector in which you operate is very competitive and fast developing, why is what you are doing different and if it is will it keep you ahead of the pack? RD -The challenge with doing our type of business is that we can control costs and product but its very hard in the early days to predict what adoption will be like and therefore what the revenue will be. We have always had a culture of good cost control. Doing quick release cycles reinforces a culture of innovation and execution but it is something we think about a lot. RD - Yes we have a lot of US customers now and have good feedback for a few things we need to do.

I believe there is a significant opportunity here, but that there is still a lot to do to maintain Xero’s position as a leading SME accounting solution. There were a number of similar releases plus the annual report and audited accounts that clearly states that the customer numbers are "paying customers". SI - How crucial is cracking the United States to your future growth and profitability? Reader Question -Does Xero have any future plans of going into any other fields of cloud computing beyond accounting or personal finance? Reader Question - Hi Rod, are Asian versions(non-English) of your products in the pipeline? Reader Question - when I looked at this I couldn't believe with all the HYPE it doesn't have inventory management - will this come? SI - Will your company pay a dividend from sustainable future profits or reinvest in the business? RD - Not in the short term, we haven’t conquered the English speaking markets yet, but we have designed the platform for other languages in the future.

Haven’t seen one yet. We do want to build a significant business though and be one of the key global players in this space. SI - Was the intention of yourself and the Xero board to build the company up as a brand with the express purpose of selling, along the lines of say 42 Below? SI - Do you think the Xero stock price accurately reflects the value of the company at present or do you think there is alot of expectation built into the share price? RD - Actually I think at 17,000 customers and many more users we have much more than a small band or loyal users. The company has products that seem to find favour with the customers it does have and users of Xero are enthusiastic to the point of idolization of their products. We are living this 24x7 and really enjoying it. RD - I would certainly like Xero to pay dividends eventually but we are still in an investment phase. The profile of Xero and the newPacific Fibre cable has attracted significant inward investment making New Zealand a global player in the Internet economy. We wanted to do Xero because we saw the consumer Internet was taking off with lots of innovation yet small businesses were still locked into pretty poor desktop software.

It is still early days and the market is taking off. SI - Your competitors take an interest in copy done on Xero -I know this because they all read what I have to write about your company - with this in mind how have you responded to your competition and have you found the MYOBs, Quickens, Sages and SAPs of this world are taking you seriously as a competitor? RD - We’re more scared of a well funded new SaaS competitor like us than the incumbents. SI - What's to stop any current competitor or start-up operating a similar business model to Xero? SI - What are you doing to contain costs considering the current economic environment and the focus by other businesses on this important factor? RD - At this stage we have enough cash to execute our current plan. But we have enough cash that we have been able to build up our team. RD - We can build a signficicant company in just NZ and Australia, but it would be very exciting to crack the US as well.

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